Comprehensive Floor Coatings Warranty
At Decorative Concrete of Texas, we deliver top-quality floor coatings that offer exceptional durability and long-lasting beauty. Our Epoxy and Polyaspartic Limited Lifetime Warranty ensures that we protect your investment. This page outlines the details of our floor coatings warranty, highlighting the benefits for you, the homeowner or business owner, and how it safeguards both you and our company.
Our Commitment to Quality
We proudly stand behind our products and craftsmanship. Our materials undergo curing and testing according to ISO 9001:2015 quality control standards. When our professional team installs your floor coating, you receive a guarantee against discoloration from UV exposure. We provide a 15-year residential warranty and a 5-year commercial warranty for the original owner against delamination, peeling, chipping, and blistering.
Why Our Floor Coatings Warranty Protects You
Lifetime Protection Against UV Discoloration
- Coverage: Your coating is protected against fading and discoloration caused by UV exposure.
- Benefit: Enjoy a vibrant, consistent finish for years to come without worrying about the sun’s impact.
15-Year Residential Warranty on Coating Integrity
- Coverage: Guaranteed protection against delamination, peeling, chipping, and blistering for 15 years.
- Benefit: Have peace of mind knowing that any issues will be promptly addressed by our team.
5-Year Commercial Warranty on Coating Integrity
- Coverage: Guaranteed protection against delamination, peeling, chipping, and blistering for 5 years.
- Benefit: Ensures your business floors remain in top condition, minimizing maintenance concerns.
Detailed Floor Coatings Warranty Terms
Our warranty is comprehensive and clear, ensuring you understand what is covered and how to maintain your flooring.
Exclusions and Limitations
- Physical Damage: The warranty does not cover damages from physical abuse, structural failure, or exposure to extreme conditions (heat, solvents, acids, etc.).
- Maintenance Requirements: Proper maintenance and avoiding conditions that can cause damage are necessary to keep the warranty valid.
- Surface Preparation: Coatings must be applied to surfaces prepared through mechanical shot-blasting or grinding to ensure proper adhesion.
- Environmental and Usage Limitations: The warranty does not cover damage due to gouging, hydrostatic water problems, or exposure to battery acid or brake fluid.
- Non-Transferable Warranty: This warranty is valid only for the original owner and cannot be transferred.
Note: This warranty does not cover stained concrete. We only warranty our epoxy and polyaspartic coatings.
Process for Making a Floor Coatings Warranty Claim
How to Make a Claim
- Procedure: Notify us in writing within 30 days of discovering any defects, including photographs and relevant information.
- Benefit: Prompt notification allows us to address issues quickly, ensuring your floor coating remains in top condition.
Inspection and Replacement
- Procedure: We will inspect the claimed defect within 30 days and provide necessary materials for repairs.
- Benefit: This structured process ensures that any issues are resolved efficiently and effectively.
FAQs and Additional Information
- Q: What should I do if my floor coating peels or chips?
- A: Contact us immediately with details of the issue. We will inspect and provide replacement materials as needed under the warranty terms.
- Q: Does the warranty cover labor costs for repairs?
- A: No, the warranty does not cover labor costs for inspection, testing, or repair of the system.
- Q: How can I ensure my warranty remains valid?
- A: Ensure proper maintenance of your floor coating and avoid conditions that can cause damage. Follow all guidelines provided during the installation.
Contact Us
If you have any questions about our warranty or need to make a claim, please contact us at:
Phone: +1 (214) 471-6134
Email: justin@decorativeconcreteoftexas.com
Thank you for choosing Decorative Concrete of Texas. We dedicate ourselves to providing you with the best service and the highest quality products in the industry. Your satisfaction and the durability of your floor are our top priorities.
Ensuring a Smooth Experience
Full Payment Required
- Condition: The warranty becomes effective only upon full payment for the project.
- Benefit: Ensures that all parties fulfill their obligations, maintaining a clear and professional relationship.
Limitations on Liability
- Details: We are not liable for consequential or incidental damages beyond the coating itself.
- Reason: This helps keep our focus on delivering and maintaining the high quality of the floor coating itself.
By choosing Decorative Concrete of Texas, you’re investing in superior floor coatings that offer unmatched durability, beauty, and protection. Our comprehensive floor coatings warranty is designed to give you peace of mind, knowing that your floor is backed by our commitment to quality and excellence. Should you ever need assistance, our team is here to support you every step of the way. Thank you for trusting us with your flooring needs. If you need further assistance please feel free to contact us at anytime.
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